Service Impact
- More investigation capacity from specialist teams
- Faster, more consistent engagement delivery
- Repeatable workflows across investigators and customers
- More engagements supported without sacrificing depth
The IR clock starts when the customer calls. The adversary’s started earlier. With SLAs running and customers and their stakeholders demanding answers, your team needs to move fast without sacrificing investigative depth.
The incident is real. Now comes the harder question: what actually happened? Your team needs to establish the scope, impact and path to recovery with enough evidence to stand behind the answer.
Every hour spent collecting evidence, switching tools and rebuilding context is specialist time you can’t apply to the investigation, or the next customer engagement.
AIR brings evidence collection, analysis and investigation into one scalable platform, with multi-tenant architecture built to securely manage cases across individual customer environments.
Move from first evidence to defensible customer answers faster.
Collect and preserve the evidence your investigation requires—from targeted artifacts and memory captures to full forensic images—across distributed environments without disrupting operations.
Rapidly identify the systems, users, artifacts, and behaviors that require attention. Automated analysis, triage, and prioritized findings help investigators focus on what matters first.
Pivot, compare, search, hunt, and validate evidence and findings using built-in investigative utilities designed to support common investigative workflows. Follow the evidence wherever it leads without constantly switching tools or rebuilding context.
Automatically correlate user, process, file, network, and system activity into a unified investigative timeline. Use custom flagging, filtering, and investigative context to rapidly identify significant events and reconstruct what happened.
Centralize evidence, timelines, findings and investigator observations by case, with User Groups helping control access to the right customer investigations — enabling secure collaboration, consistent workflows and defensible reporting.
Faster, repeatable investigation workflows without sacrificing quality or outcomes
Extend response beyond containment into deeper investigation and customer answers.
Add or strengthen incident response as a higher-value service for existing managed customers.
Use APIs and webhooks to trigger, enrich, and automate incident response investigations directly from your existing tools — no workflow changes required.
We're now able to go deep into investigations and, in a short time, get to the point where we're talking about recovery and remediation. That's real value—for the customers and across the business.
Give customers the speed they expect and the investigative depth they depend on.