Service Impact
- More alerts investigated with existing capacity
- Less specialist effort spent on routine validation
- Faster, more consistent service delivery
- More investigative value built into your service
Detection gives you a signal, not the answers customers need.
Triage is where the first decisions get made. Without real evidence, you chase noise, miss real threats, or fall behind. Machine-speed alone doesn’t fix that — it just accelerates the wrong decisions when customers need to know what’s real and what to do next.
An alert fires in a customer environment. Now your team needs to decide what happens next. Is it real? Does it need escalation? Does the customer need action?
Without investigative context, every alert consumes more time before you can give the customer a confident answer.
Customers depend on you to determine what matters and what happens next. When every alert takes significant manual effort to understand, it limits how consistently you can deliver that depth across the customers you serve.
$114K
cost of every hour of delayed response
72%
of CISOs say investigations are based on incomplete information
75%
of organizations have closed investigations without finding root cause
Triage—guided by real evidence, not guesswork. AIR enhances alert triage by automatically adding investigation-ready context to every alert—so analysts can quickly determine if it’s a real threat or just noise, early.
Triggered directly from the existing security stack, AIR automatically collects forensically sound data from affected systems — so analysts can determine what’s real from the moment an alert triggers.
Go beyond alerts and telemetry to understand what really occurred—across process, file, user, and execution data, including what happened before and after the alert.
Automated analysis surfaces and prioritizes relevant indicators, behaviors and anomalies — reducing repetitive validation work and increasing the number of customer alerts your team can investigate effectively.
Automatically reconstruct activity into clear timelines—so analysts can see how events unfolded and quickly determine if an alert is legitimate, and provide clear answers to customers.
Build deeper investigation into your managed services without scaling analyst effort at the same rate.
Deepen existing monitoring and detection with evidence-backed validation, investigation and response customers want.
Reduce investigation overhead, improve consistency, and deliver higher-quality outcomes—so you can scale efficiently while building stronger, more defensible customer relationships.
AIR integrates with the solutions that power your services to turn alerts and signals into investigation-ready cases. With open APIs and webhooks, your team gains the evidence and context they need to validate and investigate alerts with confidence—inside their existing workflows.
Put evidence behind every decision, escalation and response.